Hitachi Software in the News

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Internap and Hitachi Software Join Forces to Deliver High-Performance IP Videoconferencing

Partnership Matches Internap's Intelligent Routing IP Services with Hitachi Software's Interactive Videoconferencing Solutions/Integration Expertise

ATLANTA, GEORGIA and ALAMEDA, CALIFORNIA, November 4, 2003 — Internap® Network Services Corporation (NASDAQ: INAP), the leading provider of performance-based routing services over the Internet, and Hitachi Software Engineering America, a systems integrator and provider of IP-based interactive videoconferencing solutions, today announced a strategic alliance to deliver videoconferencing solutions to customers in the U.S. and Asia.

The alliance brings Hitachi Software's interactive videoconferencing solutions and integration expertise together with Internap's high-performance, intelligent routing IP services. Leveraging Internap's Joint Venture with NTT Communications, Internap Japan, Internap and Hitachi Software will target international companies with operations on both sides of the Pacific. Hitachi Software will also utilize Internap to deliver videoconferencing services to its own network of offices internationally.

"Hitachi Software has leading-edge videoconferencing technologies, the expertise to offer integrated solutions, and a large international customer base," said Dave Abrahamson, vice president of sales and chief marketing officer at Internap."This alliance is consistent with our strategy to align our performance-based IP services with leading technology partners to support next-generation Internet applications."

"Beyond conventional videoconferencing features, Hitachi Software's Interactive Videoconferencing is about data collaboration and interactive communication, and that doesn't work without reliable, high performance IP connectivity," said Ted Wakabayashi, president of Hitachi Software."Internap's routing technology wrings performance out the public Internet, enabling Hitachi Software to deliver TV-quality videoconferencing and data collaboration to customers."

Enterprise adoption of videoconferencing is rapidly growing due to the need to increase collaboration while reducing travel expenses. According to InStat/MDR (June 2002), IP video call revenue will increase from $946.5 million in 2003 to $2.5 billion by 2006.

Through extensive testing and research, Hitachi Software found that IP-based videoconferencing is sensitive to Internet congestion, resulting in erratic performance. Internap solves Internet performance issues by intelligently routing customer traffic over the best performing backbone networks. Further, Internap offers the industry's leading Service Level Agreements (SLAs), guaranteeing performance metrics such as packet loss, latency and connectivity.

Hitachi Software offers customers interactive videoconferencing solutions that combine its own Starboard® line of interactive PC data sharing products and digital presentation systems with videoconferencing systems from other leading technology vendors. Hitachi Software also incorporates customized firewall and VPN modules based on customers' specific network requirements to ensure the security of data transmissions. Hitachi Software provides consultation, implementation, maintenance, hardware and multilingual technical support in English, Japanese and Chinese.

About Hitachi Software
Founded in 1971, Hitachi Software Engineering is a major global supplier of solutions-oriented IT services, employing over 8,000 people worldwide with current sales of over $1.6 billion annually. Hitachi Software provides services using technology to enhance its customers' businesses through value-added professional services, consulting and support; and state-of-the-art multi-media presentation & conferencing systems.

About Internap
Internap offers business customers enhanced network services through a portfolio of Internet-based solutions that utilize all major domestic IP backbones. The company's patented and patent-pending route management technology and industry-leading service level guarantees provide 100 percent Internet availability, allowing customers to bypass congestion points and avoid other difficulties that plague conventional Internet connectivity.

Internap currently serves more than 1,500 Fortune 1000 and mid-tier business customers in the financial services; travel/hospitality; manufacturing; media/entertainment; technology and retail industries. The company provides services in numerous key markets throughout the United States, Europe and Japan including Atlanta, Boston, Chicago, London, Los Angeles, New York, San Francisco, San Jose, Seattle, Tokyo and Washington, D.C. For more information, please visit www.internap.com.

All trademarks, trade names, service marks, and logos referenced herein belong to their respective companies.

 

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